Spa Etiquette

At Lavish Beauty, we have set out to provide an environment where the highest level of trained professionals can satisfy the needs of all our clients. 

Reservations: In Order to ensure that you obtain your desired appointment, we recommend scheduling your appointment as far in advance as possible. We do not schedule same day appointments. To accommodate your desire appointment we ask that you confirm your appointment time via text, email, or phone. Not confirming appointment can result into appointment being canceled.

Cancellation policies and fees: Any cancellation with less than 24 hours notice are subject to a $25.00 non refundable or transferable. If you do reschedule you will have to pay for your service without the $25.00 deposit as credit. You may reschedule your appointment one time giving proper notice within 24 hour notice of schedule day. $25.00 deposit credit will apply to your first reschedule appointment time. Any clients with groupon or yelp vouchers will be ask to give voucher number at the time of appointment. Any call or no shows, voucher will be redeemed at the appointment time. you will be able to reschedule once. 

Cell Phone: We kindly ask that you turn your cellphone and pager to silent upon arrival and to remember to speak in your soft spa voice once you enter our facility. Please inform therapist if you need to make a phone call. Cellphone use may effect the length of your spa service.

Prices and Services: Prices are subject to change without notice. We will do our best to keep our clients updated on any changes that may occur but encourage clients to inquired about pricing and available services when booking. No refund of services but will accommodate if you are not happy a gift certificate will be issue, gift certificate that can be used towards another service. Spa credit is at the discretion of spa owner. We reserve the right to refuse service to anyone. 

Gratuity: Gratuity is not included in the price of service, however customary tipping runs 15%-20% but it is of course at your discretion. You may tip therapist in the room or upon check out with cash, credit or debit. 

Check in: We ask that you please arrive 10 mins prior to your appointment time. If you are more that 15 mins late for your appointment, please inform us. and we will try our best to accommodate your service. If you are more than 20 mins late, service may have to be reschedule or the length of time can be effected. Full price service will still be applied. No kids or extra guess are allowed in the spa room. NO EXCEPTIONS!!!!!!

Product return policy: No refunds. Only spa credit that can be use towards any service or product of your choice.