Spa Etiquette

At Lavish Beauty , we have set out to provide an environment where the highest level of trained professionals can satisfy the needs of all our clients. 

Reservations: In order to ensure that you obtain your desired appointment, we recommend scheduling your appointment as far n advance as possible. To accommodate your desire appointment we ask that you confirm your appointment time via text, email, or phone. Not confirming appointment can result into appointment being canceled.

Cancellation policies and fees: Any cancellations with less than 24 hours notice are subject to a $25.00 non refundable or transferable. If you reschedule you will have to pay for you full service without the $25.00 deposit credit. 

you may reschedule your appointment one time giving proper notice within 24 hours of schedule day. $25.00 deposit credit will apply to your first reschedule appointment time. 

Cellphones: We kindly ask you to turn you cell phone or pager to vibrate upon arrival and to remember to speak in your very soft spa voice once you enter our facility. Please inform therapist if you need to make a phone call. Cell phone use may effect the length of your spa service

Prices and Services: Prices are subject to change without notice. we will do our best to keep our clients updated on any changes that may occur but encourage clients in inquired about pricing and available services when booking. No refunds of services but will accommodate if you are not happy a gift certificate will be issue.  gift certificate that can be use towards another service. Spa credit is at the discretion of spa owner. We reserve the right to refuse service to anyone.

Gratuity: Gratuity is not included in the price of service, however  customary tipping runs 15% to 20% but is of course at your discretion. You may tip the therapist in the room, upon checkout with cash, credit, or debit. 

Check in: We ask that you please arrive  10mns prior to your appointment time we will do our best to accommodate your service. Service length may be adjusted. full price of the service still applies. No kids or extra guest allow in spa room! No Exceptions!!!

Product return policy: No refunds. Only spa credit that can be use towards any service or product of your choice.

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